Refund policy

Return Policy

At Lockhart Honey Company, we take pride in the quality and care that goes into every product we sell. Due to the nature of our products, all sales are final and we do not accept returns, exchanges, or cancellations once an order has been placed.

Please review your order carefully before completing your purchase.

If your order arrives damaged, defective, incorrect, or missing items, please contact us within 7 days of delivery at [your email] and include:

• Your order number
• Photos of the item(s) and packaging (if applicable)
• A brief description of the issue

We will review each situation and work to make it right when appropriate.

Shipping Issues
Once an order has been handed off to the shipping carrier, delivery timelines and carrier delays are outside of our control. However, if an issue occurs in transit, please reach out and we’ll do our best to assist.

Thank you for supporting a small business.